NAEA Headquarters Staff


Executive Office



Robert Kerr, Executive Vice President

As Executive Vice President, Robert Kerr leads staff and manages the day-to-day operations of NAEA. Bob works closely with the NAEA Board of Directors, combining strategic goals with tactical initiatives to meet member needs and help grow the organization. He also works closely with lawmakers, IRS and other tax-related organizations to advocate for more effective tax administration and stronger protection of taxpayer rights.

Before stepping into the EVP role, Bob served for more than 12 years as NAEA’s Senior Director, Government Relations. Prior to joining NAEA, he spent a decade at the Internal Revenue Service where, among other things, he led a variety of electronic filing initiatives. Bob provided IRS oversight on the United States Senate Finance Committee as well, and has experience leading government affairs activities in the private sector.


Finance and Administration


Cassandra Brown, Associate Director of Finance and Administration

Cassandra Brown, Associate Director of Finance and Administration at NAEA is charged with maintaining NAEA’s financial records through financial statement analysis and preparation. Some of her other responsibilities include cash management, budgeting, audit preparation, payroll and benefits administration, and enforcement of NAEA’s standards and policies. Cassandra manages the finance and human resources areas of NAEA.


Gloriel Rodriguez, Finance Support Specialist

Gloriel provides accounting and clerical support within the finance and administration department as NAEA’s Finance Support Specialist. She works to accurately prepare and maintain accounting documents and records. Gloriel provides support to the finance and administration department by handling basic bookkeeping, processing reports, keeping financial records updated, and handling other financial business transactions. She functions at NAEA in accordance with established standards, procedures, and applicable laws.


Ashley Thomas, Administration Specialist

Ashley supports Administration functions within the Finance and Administration department. She manages employee time tracking, paid time off, human resource support and assists with financial research. 


Norman Robinson, Application Support Administrator



Education, Marketing, Communications, Membership & Publishing



Katrina Holland, Senior Director of Membership Strategy and Business Operations

Katrina Holland provides leadership across teams and ensures that membership strategy for recruitment and retention aligns with business planning across the organization.  She helps align strategy with operations by guiding the Membership, Marketing, Communications, Public Relations and IT functions at NAEA.  She ensures timely implementation of NAEA plans to support organizational goals.  In so doing, she works with the Membership Committee, Public Relations Committee and Affiliate Council to advance the strategic priorities of NAEA.   Katrina oversees the management of NAEA's IT infrastructure planning, including the intersections of the membership database, website and other business tools where technological planning must meet member needs. 



Jennifer Harrison, Membership Manager

Working closely with NAEA’s Senior Director of Membership Strategy and Business Operations, Jennifer provides support for all membership initiatives, ensuring membership operations function efficiently and effectively.  She also teams up with member-benefit providers to maintain accurate distribution of benefits.  Jennifer supports NAEA’s front lines, assisting members and prospective members each day.


Janelle Julien, Managing Editor


Michael Fantus, Marketing Manager

As the Marketing Manager, Michael Fantus coordinates marketing activities for NAEA including membership, conferences/events, professional development, and performs market analysis/research.


Meetings & Education

Cynthia Perez, Virtual Education Manager
Cynthia has extensive experience administering continuing education programs. As NAEA’s Online Education Manager, she facilitates the planning and implementation of assigned programs, which include webinars and self-directed online learning.  
DeAndre Thornton, Education and Events Coordinator

DeAndre supports the activities of the meetings and education department. He assists with the planning and delivery of NAEA’s National Conference and two other programs. He is responsible for tasks related to the area of Continuing Education (CE) and processes involving the associations learning management system.

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