2019 Enrolled Agents Tax Season Survey:
Taxpayers Are Likely Unprepared for Current Filing Season

This survey conducted by the National Association of Enrolled Agents (NAEA) reveals that enrolled agents, federally-licensed tax experts, believe more consumers will find tax preparation more challenging this year due to the Tax Cuts and Jobs Act and will seek the services of tax professionals. The online survey presented a series of statements and asked NAEA members to choose the statements with which they agreed most strongly. The statements were grouped into three broad categories:

  • Government operations (what impact did the partial government shutdown have on the filing season)
  • Tax code and regulations (the Tax Cuts and Jobs Act)
  • Taxpayer behavior (who is likely to seek the services of tax professionals this tax season)


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