NAEA Webinars FAQ

NAEA Webinar FAQ

How can I access the webinars?

In order to access the webinars, log in to the website with your username and password. Once logged in, you can click the “Click here for Online CE Webinars” link on the CE Webinars page. This takes you to our secure portal that provides the course selection and further information about webinars.

If you have difficulty viewing the webinar with Internet Explorer 9, please use Google Chrome or Mozilla Firefox. Technical support can be reached at 217-398-1792.

What is my username and password?

Typically your username is your NAEA ID and your password is your zip code. Forgot my password will remind you of your password. Non-members can create an account here. If you have problems logging into the site, please contact NAEA at 202.822.6232.

What classes do I need to take for Level 1?

To complete Level 1 you must complete all courses with a (Level 1) next to the title, totaling 24 hours of CE. Tax Prep courses are not required. Listed below are the courses available.

Overview of Representation (Level 1) - 2 CE
Communicating with IRS (Level 1) - 2 CE
Tax Research and Resources (Level 1) - 2 CE
Introduction to Examination (Level 1) - 4 CE
Introduction to Appeals (Level 1) - 3 CE
Introduction to Collections (Level 1) - 4 CE
Ethics (Level 1) - 2 CE
Introduction to Criminal Investigations (Level 1) - 2 CE
Nonfilers (Level 1) - 2 CE
Engagement Letters (Level 1) - 1 CE

What do I get when I purchase a webinar?

Each webinar has a recorded lecture, a PowerPoint presentation, a course description, instructor biography, and downloadable materials. Click the Thumbnails button in the upper left of the webinar to view these features. You can also switch the PowerPoint presentation and the lecture by clicking the double arrow button between them.

How long are webinars and can I see the webinar more than once?

Webinars vary in length from 1-3 hours and can be viewed multiple times. These online self-study courses are designed to work within your own busy schedule. The webinar will even save your spot if you have to leave in the middle.

How long does it take to complete Level 1 Online?

Level 1 Online is designed to let you learn at your own pace. You can get through the classes within a week or you can take your time and complete them over a few months. Once you have purchased a webinar, you can access it as long and as many times as you like so there’s no need to rush.

Why do I have to fully complete Level 1 Online before I can register for Level 2?

Level 1 is a prerequisite for Level 2 and the levels must be taken in order. Level 2 is available in person only and continues to be an extremely popular program that often reaches capacity before the registration deadline. Therefore, Level 1 must be fully completed prior to registration.

Are there tests?

Each webinar has a test in order to complete the course and earn your CEs. There are 10 questions per CE hour. All questions must be answered to complete the test. A 70% is required for passing. After completing and passing a test, a Certificate of Completion will be emailed to you as proof of completion.

What happens if I fail?

If you do not pass on the first attempt, you will have the opportunity to immediately re-take the test. You may also choose to watch or listen to the webinar again before you re-test. In addition, you might want to read the printed materials. You do not have a purchase the webinar again in order to re-take your test.

How do I get the printed materials?

Printed materials are located within the webinar. Simply click the Thumbnails button in the upper left and select Documents. There you will find the links to the PDFs of your printable materials. They can be printed right from your screen.

Is the webinar information current and approved by the IRS?

Yes! Our webinars are always adapting to today’s changing world in order to keep you as up to date as possible. Each webinar is registered with the IRS and has an individual program number. IRS Program numbers are shown when you click on a course you would like to take. You may also find them in the course descriptions.

How much does a webinar cost?

Each webinar cost differs depending on how many CEs can be earned. For members, the cost is $28 per CE hour or for non-members, $32 per CE Hour. Simply click on the course you wish to take and it will display additional information including pricing, the IRS Program number for the course, and the course description.

What are tokens?

CE tokens are an NAEA member benefit. Purchase a set number of tokens, 8 or 16, and use them to pay for the webinar at a discount, instead of individually paying for each class. Webinars are 2 tokens per CE hour (i.e. 4 CE hour course = 8 tokens). Tokens may also be used for the EA Journal tests. Tokens are non-refundable and non-transferable. Become a member today at Join NAEA to take advantage of the great value of tokens.

When and where are Level 2 and 3 offered in 2013?

Level 2 and 3 are only available live at an NAEA conference. Level 1 is available in person also!

Level 2 in 2013

NTPI DC, May 8-10, Hyatt Regency Crystal City

National Conference, August 4-6, Cosmopolitan of Las Vegas

NTPI Orlando, November 6-8, Hilton Orlando

Level 3 in 2013